We want you to be absolutely thrilled with your Unjaded The Label purchase, but we understand that sometimes things might not work out. We accept returns on unworn items with all original tags and labels within 7 days of your order being delivered. To initiate a return, simply drop us a line at info@unjadedlabel.com. Please note that all sale items are final sale, and bodysuits cannot be returned due to hygiene reasons. 

 

To be eligible for a return, your items must be unused and in the same condition as when you received it. Items cannot be worn, washed or altered in any way. Returns will not be accepted if the original tags or hygiene stickers have been removed – refer to product description of each product for specific return eligibility. Please be aware when trying on garments to avoid any makeup, hair or perfume transfer onto the garments.

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Unjaded The Label reserves the right to refuse any return that is shipped after the 7 day grace period has expired or the items are not in their original condition. 

 

While we do not cover return costs presently, should you require a return label, the associated cost will be deducted from your refund. Utilize the designated local post office or shipping provider listed on the label and include your order number within the return package. Upon receiving and thoroughly inspecting your return, we will promptly notify you whether the return is approved or denied. Please allow up to 14 working days (21 days for international orders) for the return process. All refunds will be returned to the original payment method.

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Items can be exchanged, Please refer to product description before requesting an exchange. We will cover shipping as a one time courtesy one way. Store credit will be provided to you to place a new order with shipping amount deducted for your exchange to be sent to you. Please send inquiries to info@unjadedthelabel.com.

 

Unjaded The Label is not responsible for International orders that are lost, stolen or damaged in transit. We recommend having all orders shipped to secure locations to prevent any delivery error with the carrier.